Payment Policy
At JJKLLNO, we aim to provide a seamless and secure shopping experience for our customers. Our payment policy outlines the various payment methods available, as well as important information about billing, security, and how we handle transactions.
Accepted Payment Methods:
We offer multiple payment options to ensure convenience and flexibility for our customers:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: A fast and secure way to complete your purchase using your PayPal account.
- Bank Transfer: For larger orders, you may opt for a direct bank transfer. Please contact us for details and instructions.
Currency:
All transactions on jjkllno.com are processed in New Zealand Dollars (NZD). If you are purchasing from outside New Zealand, your bank or card provider may apply conversion fees.
Billing Information:
To ensure successful payment processing, please make sure all billing details provided match those associated with your payment method. This includes your name, billing address, and contact information.
Order Confirmation:
After you place an order, you will receive a confirmation email at the email address provided during checkout. This email will contain your order details, payment summary, and estimated delivery date.
Security Measures:
Your payment security is of utmost importance to us. JJKLLNO uses industry-standard encryption technologies and Secure Socket Layer (SSL) protocols to safeguard your payment information during transactions. We do not store any sensitive payment details on our servers.
Failed Transactions:
If your payment fails, please verify your payment details and try again. Common reasons for failed transactions include insufficient funds, incorrect details, or issues with your card provider. If problems persist, feel free to contact our customer support team at service@jjkllno.com or call +86 177 3793 7557 for assistance.
Pricing and Taxes:
Prices displayed on our site include applicable taxes based on New Zealand regulations. For international orders, additional customs duties or taxes may apply upon delivery, depending on your country's policies. These fees are the responsibility of the customer.
Refunds:
In the event of a return or cancellation, refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider's processing time.
Contact Us:
Should you have any questions or concerns regarding payments, our dedicated customer service team is available 24/7 to assist you. Reach out via email at service@jjkllno.com or call us at +86 177 3793 7557.
Thank you for choosing JJKLLNO. We appreciate your trust and look forward to providing you with exceptional service.